FAQ

FAQ2020-03-07T17:20:29+00:00

FAQ

There are some most frequent questions from customers. Your question should be included blew. Therefore, you can check the FAQ list to get your answer.

Are you a manufacturer or trading company?2020-03-07T17:14:58+00:00

The head office of HuaJu Inudstrial is located in Qingdao. It has two branch factories in Laizhou. The two factories have several technicians and one hundred works. In addition, several experienced sales work at head office.

How can I get some samples?2020-03-07T14:45:26+00:00

HuaJu Industrial is pleasure to offer samples for customers. Above all, as an experienced supplier who can search and development new products for all customers.

How does your factory do about quality control?2020-03-07T16:04:38+00:00

Firstly, quality is priority for HuaJu Industrial. The two branch factories have the ISO9001 quality management system. Moreover, most products have safety certificate such as CE and UL.

If I need different measurements or weight, could you offer OEM service?2020-03-07T16:35:15+00:00

Sure. HuaJu Industrial can provide OEM service. Also, we can develop new generation of products for customers. This is our obligation. Our technicians have a lot of experience on designing. Therefore, it’s easy to provide different shape, size and weight.

What is the product warranty?2020-03-07T16:46:51+00:00

All of our machines and tools come with one-year warranty. Above all, the policy covers the manufacture fault parts. We have strict product control before sales. In fact, faulty part rate is very low.

Could I get machines’ replacement part?2020-03-07T17:03:09+00:00

Yes. HuaJu Industrial provides all the replacement parts with charges.
On the other hand, you can get free replacement parts. The replacement parts could be free when parts have issues in warranty.

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